AIRHAWK MEDIA & MARKETING

Terms & Conditions

1. Payment Terms

Payment is due on or before the scheduled date of service unless otherwise agreed upon in writing. Airhawk Media & Marketing reserves the right to withhold final deliverables until payment has been received in full. Outstanding balances may incur a late fee of 1.5% per month or the maximum amount permitted by applicable law, whichever is less.

2. Payment Methods

We accept payments via credit card, bank transfer, or check. All payments must be made in U.S. dollars unless otherwise specified. Returned payments may be subject to applicable processing fees.

3. Scope of Services

Services and deliverables are limited to those outlined in the approved invoice, proposal, or service agreement. Additional requests, modifications, services, or revisions outside the agreed-upon scope may result in additional charges and adjusted delivery timelines.

4. Taxes and Additional Fees

All quoted prices exclude applicable taxes unless otherwise stated. Additional expenses, including travel, special equipment, permits, or third-party services, may be charged when disclosed and approved in advance.

5. Copyright and Usage Rights

Airhawk Media & Marketing retains copyright and ownership of all original photographs, videos, creative materials, and project files unless otherwise agreed upon in writing.

Upon receipt of full payment, clients receive a non-exclusive, non-transferable license to use the final deliverables for the purposes outlined in their service agreement.

Clients may not resell, redistribute, sublicense, or transfer deliverables to third parties for independent commercial use without written authorization.

RAW photographs, unedited video footage, and editable project files are not included in standard services unless expressly agreed upon in writing.

6. Scheduling, Cancellations, and Rescheduling

Clients are responsible for ensuring that the property, location, or participants are prepared and accessible at the scheduled service time.

Cancellations or rescheduling requests should be submitted at least 24 hours before the scheduled appointment.

Appointments canceled or rescheduled with less than 24 hours' notice may be subject to a cancellation or rescheduling fee, provided the fee has been disclosed and agreed upon.

Additional charges may apply for excessive delays, inaccessible properties, or return visits caused by circumstances outside Airhawk Media & Marketing's control.

7. Turnaround Times and Delivery

Estimated turnaround times will be communicated at booking or within the applicable service agreement.

Delivery timelines may vary based on project complexity, weather, client responsiveness, and other circumstances beyond our reasonable control.

Final deliverables will be provided through the designated delivery platform or agreed-upon method after payment requirements have been satisfied.

8. Revisions and Additional Editing

Standard editing is included as described in the selected service package.

Additional revisions, extensive retouching, changes requested after final approval, or services outside the original scope may incur additional charges.

Any applicable revision limits, fees, and approval timelines will be specified in the proposal or service agreement.

9. Property Preparation and Site Conditions

Clients are responsible for ensuring properties and locations are clean, accessible, safe, and ready for photography or videography upon arrival.

Airhawk Media & Marketing is not responsible for cleaning, staging, rearranging furniture, or removing personal belongings unless these services have been specifically contracted.

We reserve the right to postpone or discontinue services when conditions present safety concerns or prevent the agreed-upon work from being completed.

10. Weather and Drone Operations

Drone photography and videography are subject to weather conditions, airspace restrictions, equipment limitations, and applicable FAA regulations.

Airhawk Media & Marketing reserves the right to reschedule, modify, or omit aerial services when conditions do not permit safe or lawful operation. Any resulting pricing adjustments will be determined by the applicable service agreement.

11. Portfolio and Promotional Use

Unless otherwise agreed upon in writing, Airhawk Media & Marketing may display completed creative work in its portfolio, website, social media, and promotional materials, subject to applicable privacy, confidentiality, and intellectual property obligations.

Clients may request restrictions on promotional use in writing before services begin.

12. Confidentiality

Both parties agree to maintain the confidentiality of nonpublic business information, proprietary materials, and sensitive client information obtained during the course of the project, except where disclosure is authorized or legally required.

13. Limitation of Liability

To the extent permitted by applicable law, Airhawk Media & Marketing's liability for claims arising from its services shall not exceed the amount paid for the specific service giving rise to the claim.

Airhawk Media & Marketing shall not be liable for indirect, incidental, or consequential damages to the extent permitted by law. Nothing in these terms excludes liability that cannot legally be limited.

14. Dispute Resolution and Governing Law

These Terms and Conditions shall be governed by the laws of the State of Florida.

Both parties agree to attempt to resolve disputes through good-faith communication before pursuing formal legal action. Any mediation, arbitration, or court proceedings shall be conducted in accordance with applicable law and any separate written agreement between the parties.

15. Acceptance of Terms

By approving a proposal, booking services, or submitting payment after receiving these Terms and Conditions, the client acknowledges and agrees to be bound by the applicable terms, subject to any separately executed written agreement.

Airhawk Media & Marketing reserves the right to update these terms for future services. Changes will not apply retroactively to previously agreed-upon services without mutual consent.

AIRHAWK MEDIA & MARKETING

Family-Owned. Creatively Driven. Professionally Delivered.